Patients

Patient Guide

Learn more about our various patient services, your rights and responsibilities, our commitment to your privacy, and much more!

Your Inpatient Stay

Some health conditions will require you to stay one or more nights in the hospital.

Outpatient Services

Many tests and procedures can be accomplished in one day's visit.

Registration

For anticipated hospital stays, pre-registration is encouraged so that when you arrive at the hospital your registration process will be a quick validation and check-in.

Pastoral Services

To help with the healing process, Spencer Hospital partners with area chaplains to provide services to patients and their loved ones.

View My Records

Spencer Hospital offers an easy way to access your healthcare information through a secure, online patient portal. Teaming up with Avera Health, Spencer Hospital's patient information is available through AveraChart, right at your fingertips whenever you need it.

Billing, Insurance & Financial Assistance

Hospital bills and health insurance claims can be confusing. We want to help you understand how we bill patients, and get information on financial assistance.

Recognizing Our Finest

Did you receive extraordinary care or service by someone at Spencer Hospital? Consider nominating that individual for either a Daisy Award or a GEM Award.

Questions & Concerns

Quality, courteous and compassionate care is our goal. However, if a patient has a concern, we want to address it. Our patient representative welcomes calls from patients, current or past, who want to share a concern about their hospital care. Also, concerns can be filed directly with the hospital's accreditation body, Center for Improvement in Healthcare Quality (CIHQ).

Spiritual Care & Support

At your request, your own minister can be contacted or a member of the local clergy who has offered his or her services to provide spiritual care to patients and family members. The hospital also offers a quiet spot for reflection or prayer. The hospital chapel is located on second floor.